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Frequently Asked Questions

What is your shipping Policy?

Generally you may expect to receive your order within 7 - 14 days, depending on distance.  We partner with a print-on-demand service out of Austin, Texas. We ship the least expensive route, using USPS and UPS.  Customers will receive tracking number via email as soon as their order has shipped. 

What is your Policy on Returns/Exchanges/Refunds? 

Please notify us within 5 days if you are not satisfied with the print quality.  We will work together for the best solution whether that is a full refund or replacement. Please note that there is a 25% fee for any changes after the order is placed.  If the print arrives damaged, please keep the packaging and document the damage with photos.  Then please reach out to us.  

How can I keep up with your new work?

We would love this - please follow me on Facebook to be notified of upcoming shows, events and new work on my web site.  I also have an Instragram account.

Where do we go to view your work?

My artwork can be viewed at various art shows throughout the Pacific Northwest. Please keep in touch via the Newsletter and I will let you know where me and/or my artwork will be next.

Do you do your own printing?

I work with two labs and also do some printing on my own. The store on this web site ships from a photo lab in Texas.  I also work with a photo lab in Missoula, Montana.  The difference is that an order placed on this site is sent directly to the lab in Texas and ships directly to you. Custom orders can also be placed directly with me. If you would like a custom print or would like to commission a work these orders will be printed at the lab in Missoula.  I also create greeting cards, calendars, and photo books as a custom order and print some of those myself.  Contact me directly for prices and availability.  Thank you!

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